Privacy Policy of a71a

a71a ("we", "us", "our") is committed to protecting and respecting the privacy of every player who uses our platform. This Privacy Policy sets out the basis on which personal data we collect from you, or that you provide to us, will be processed. It covers all services accessible through a71a.io, including sports betting, casino games, card game rooms such as Texas Hold'em and Callbreak, and any promotional features or communications we deliver.

This policy is written in formal English and is intended to be clear, comprehensive, and compliant with recognised principles of data protection best practice. We encourage you to read this document carefully and to refer back to it whenever you have questions about how your personal information is handled. If any aspect of this policy is unclear to you, please contact us directly at [email protected] before using the platform.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the binding agreement between a71a and its registered players.

a71a collects the following categories of personal data in connection with the operation of the platform and the delivery of services to registered players:

a71a does not intentionally collect any special categories of sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, unless explicitly required by law or identity verification regulations applicable in Bangladesh.

a71a collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, submitting a support request, or contacting us by email.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including via cookies, server logs, and similar tracking mechanisms. See Section 7 for full details on our use of cookies.
• Third-party payment processors: Confirmation data received from payment partners such as bKash, Nagad, Rocket, and Upay following a successful transaction. This data is limited to transaction reference numbers, amounts, and timestamps.
• Identity verification services: Where required, we may receive confirmation of your identity and age from third-party verification providers. These providers process your documents under their own data protection obligations and return only a pass or fail status to a71a in most cases.
• Responsible gaming monitoring: In certain circumstances, data regarding your betting patterns and session behaviour may be used by our responsible gaming systems to identify potential indicators of problem gambling. This processing is conducted in the interest of player welfare and is described in our Responsible Gaming Policy.

a71a uses the personal data we collect for the following purposes:

• To create and manage your a71a player account, including verification of your identity and age (21+ requirement).
• To process deposits and withdrawals in Bangladeshi Taka (BDT) via your chosen payment method.
• To deliver the betting, casino, and card gaming services you have requested, including real-time sports odds for BPL, IPL, T20 World Cup, and other markets.
• To administer bonuses, promotional offers, and seasonal campaigns where you are an eligible recipient.
• To respond to customer support enquiries and resolve disputes relating to your account or transactions.
• To detect, investigate, and prevent fraudulent activity, money laundering, match-fixing involvement, multi-accounting, and other prohibited conduct as defined in the Terms and Conditions.
• To monitor your gambling behaviour for responsible gaming purposes and to intervene appropriately where indicators of problem gambling are identified.
• To send account-related notifications, including security alerts, transaction confirmations, and material changes to our terms or policies.
• To send marketing communications — including promotional offers, bonus alerts, and cricket event notifications — where you have provided explicit opt-in consent to receive such communications.
• To analyse platform usage and improve the functionality, content, and overall experience of the a71a website and associated applications.
• To comply with applicable legal and regulatory obligations.

a71a does not use your personal data for fully automated decision-making processes that produce legal or similarly significant effects on you, without providing you an opportunity to request human review of any such decision.

a71a processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved:

• Contract performance: Processing that is necessary to provide you with the services described in the Terms and Conditions — including account creation, transaction processing, and game delivery — is carried out on the basis that it is required to perform our contract with you.
• Legal obligation: Certain processing activities, such as identity verification, anti-money-laundering checks, and the retention of transaction records, are required by applicable law and are carried out on that basis.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of a71a's legitimate interests in operating a safe and reliable platform, where those interests are not overridden by your rights and freedoms.
• Consent: Where we rely on consent as the legal basis for processing — most notably in relation to direct marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

a71a does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. We may share your personal data with the following categories of recipients, strictly to the extent necessary for the purposes described in this policy:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank receive only the transaction data required to process your deposit or withdrawal. These entities operate under their own data protection obligations.
• Identity verification providers: Third-party KYC (Know Your Customer) providers receive the identity documents you submit for verification. They return only a verification outcome to a71a and are contractually bound to handle your documents securely.
• Game and technology providers: Licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive technical session identifiers necessary to deliver their games within the a71a platform. They do not receive your full identity or financial data.
• IT and infrastructure providers: Cloud hosting and content delivery partners who provide the technical infrastructure underpinning the a71a platform may process certain technical data on our behalf. All such providers are bound by data processing agreements requiring them to handle data only on a71a's instructions.
• Legal and regulatory authorities: a71a may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, or where we believe disclosure is necessary to protect the rights, property, or safety of a71a, its players, or the public.

All third parties with whom a71a shares personal data are required to maintain the confidentiality and security of that data and are prohibited from using it for any purpose beyond the specific service they are providing to a71a.

a71a uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you access the a71a website. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential to the operation of the platform. They maintain your login session, remember your account preferences, and ensure the security features of the platform function correctly. These cookies cannot be disabled without impairing your ability to use the platform.
• Analytical cookies: These cookies collect anonymised information about how visitors interact with the a71a platform, including which pages are visited most frequently and how users navigate between sections. This data is used in aggregate to improve platform performance and content. We do not use this data to identify individual users.
• Functional cookies: These cookies remember choices you make — such as your preferred language setting (English) and display preferences — to provide a more personalised experience on return visits.
• Marketing cookies: Where you have consented to receive marketing communications, certain cookies may be used to record that consent and to ensure that promotional content delivered to you is relevant to your interests on the a71a platform. These cookies are only activated with your explicit consent.

You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the a71a platform. Instructions for managing cookies in the most commonly used browsers are available through the respective browser's help documentation.

a71a retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account relationship with a71a and for a minimum of five years following the closure of your account, in compliance with anti-money-laundering record-keeping requirements.
• Transaction records: Deposit, withdrawal, and betting transaction records are retained for a minimum of five years from the date of the transaction.
• Support communications: Customer support correspondence is retained for up to three years from the date of the interaction, unless the matter relates to an unresolved dispute, in which case it is retained until the dispute is fully resolved.
• Technical and usage data: Anonymised or aggregated usage data may be retained indefinitely for platform improvement purposes, as it can no longer be linked to an identifiable individual once anonymised.
• Marketing consent records: Records of your marketing opt-in or opt-out preferences are retained for the duration of your account and for a period of two years following account closure, to demonstrate compliance with consent requirements.

At the end of the applicable retention period, personal data is securely deleted or anonymised. a71a does not retain personal data beyond what is reasonably necessary for the stated purposes.

a71a takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the a71a platform, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Encrypted storage of sensitive data fields — including passwords and payment account references — at rest on a71a's servers, using industry-standard encryption algorithms.
• Access controls: a71a employee access to player data is restricted on a strict need-to-know basis. Access to production data systems requires multi-factor authentication and is subject to detailed audit logging.
• Regular security assessments: a71a conducts periodic internal security reviews and vulnerability assessments of its platform infrastructure to identify and address potential weaknesses before they can be exploited.
• Incident response: a71a maintains a documented security incident response procedure. In the event of a data breach that poses a risk to your rights, a71a will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

Whilst a71a takes all reasonable precautions to protect your data, it is important to note that no method of data transmission over the internet or method of electronic storage is completely secure. You are also responsible for maintaining the security of your own account credentials. a71a will never ask you for your password via email, phone, or any other channel outside of the login interface on the platform itself.

As a registered player on the a71a platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request and your registered account details for verification purposes.

• Right of access: You have the right to request a copy of the personal data a71a holds about you. We will provide a structured summary of your data within a reasonable timeframe following receipt of a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data fields directly from within your account dashboard.
• Right to erasure: You may request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where you object to processing and we have no overriding legitimate grounds. Please note that this right is subject to a71a's legal retention obligations — certain data cannot be deleted before the expiry of the applicable retention period.
• Right to restrict processing: You may request that a71a restricts the processing of your personal data in certain circumstances, such as while a dispute regarding its accuracy is under investigation.
• Right to data portability: Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on a71a's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent — most notably for direct marketing communications — you may withdraw that consent at any time by contacting [email protected] or clicking the unsubscribe link in any marketing message. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

a71a will acknowledge all data rights requests within five business days and will aim to fulfil substantive requests within 30 days. Where a request is complex or where a71a receives a high volume of requests simultaneously, we may extend this period by a further two months, in which case we will notify you of the extension and the reason for it.

The a71a platform is strictly intended for adults aged 21 years and above. a71a does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a player who is under 21, we will immediately close the relevant account, delete the associated personal data to the extent permitted by law, and return any deposited funds following identity verification.

If you are a parent or guardian and you believe that your child or a minor under your care has registered an account with a71a, please contact us immediately at [email protected]. We will investigate and act promptly upon any such report. a71a takes its responsibility to prevent underage gambling with the utmost seriousness and actively deploys age verification controls as part of the registration and withdrawal processes.

The a71a platform may contain references to the services or products of third-party game studios and payment partners. These references do not constitute endorsements of those parties' privacy practices. a71a is not responsible for the privacy policies or data handling practices of any third-party entity, and we encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the a71a platform.

a71a does not embed third-party social media widgets, tracking pixels, or advertising networks from external platforms on the a71a website. All content on the a71a platform is first-party content or content licensed from certified game studios for delivery within the controlled a71a environment.

a71a reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. When material changes are made, a71a will notify registered players via the email address associated with their account and will display a prominent notice on the platform for a minimum of 14 days prior to the updated policy taking effect.

The date on which this Privacy Policy was most recently updated is displayed in the hero section above and at the top of the sidebar table of contents. We recommend that you review this policy periodically. Your continued use of the a71a platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of, and agreement to, the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way a71a handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week, and are committed to responding to all privacy-related enquiries promptly and professionally.

Email: [email protected]

Please include your registered account username and a clear description of your query or request in all correspondence. For urgent matters relating to suspected unauthorised access to your account or a potential data breach, please mark your email subject line "URGENT — Privacy & Security" so that it is escalated to our security team immediately.

a71a is dedicated to maintaining the trust of every player across Bangladesh. We treat every privacy enquiry with the same care and diligence that we apply to the operation of the platform itself, and we are committed to resolving all data-related concerns fairly and efficiently.